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Serbia: Together for Faster and Easier Mail Traffic

The Serbian Customs Administration and Post of Serbia have signed a Memorandum of Understanding to enhance business cooperation. It is the common aim of speeding up and facilitating the movement of parcels in international postal traffic.

The signing of the Memorandum marks a significant milestone of the Project “Pre-Arrival Processing for Postal Shipments & Simplifications within the Authorised Economic Operators Programme“. Partners from Customs and Post with support of the project have been working together for the past year to enhance the business processes. This includes the development of electronic data exchange on the shipments prior to arrival, shipments sorting process, and customs procedures.

It is the overall  aim to reduce the time required for processing of incoming parcels, while the amount is increasing day by day. This will be achieved through the implementation of state-of-the-art information technologies, including new IT applications and parcel scanning. The introduction of a digitized pre-arrival data processing procedure for parcels before goods arrive at the border is expected to enable their immediate forwarding to recipients, provided they are not flagged for customs inspection. This will significantly reduce the overall time of their retention, representing a major benefit for users.

The signing of the Memorandum officially marks the first step towards the implementation of advanced technological solutions in the process of delivering postal shipments. Testing of these solutions will follow, with the commencement of the new IT applications and business processes expected to begin early next year.

Read the project description to find out more about the activities in Serbia.